Project Details:
The NextGen Healthcare project involved a $20 million acquisition and re-development of a vacant property along the City’s primary corridor into a contact center focused on healthcare related services. The project includes tenant improvements and infrastructure for the contact center including $10 million that will be used for software development including digital infrastructure for Patient XP. The project will initially provide market sales force and customer service to health and dental insurance companies utilizing their internally derived software tool, Patient XP. This customizable program provides assistance to healthcare providers in developing inpatient, discharged and outpatient satisfaction surveys.